Good after-sale service offered, please do not be hesitated to contact us if you have any question;
Working time: 8:30am - 5:30pm, Monday to Saturday (UTC+8).
Our after-sales staff will reply within 12 hours, during warranty, replace accessories for free ( not including wearing parts), after warranty will charge cost fee, lifelong free technical support.
Good after-sale service offered, please get back if you got question.
GAOMEI factory info:
Established in 1997, GAOMEI is the only company in China integrated in R&D, rotational molds manufacturing, production assembly and sales of professional cleaning equipments. Our catagory includes floor scrubber, carpet cleaning machine, sofa cleaning machine, floor polisher, vacuum cleaner and air blower. We own the first international world-class production line of floor scrubber. We are the member of ISSA. In 2013, our sales volume of floor scrubber, carpet and sofa cleaning machine ranks NO. 1 in China.
Our company and products enjoy good reputation both in domestic and abroad market. Our cleaning equipments have been constantly exporting to Japan, South Korea, Southeast Asia, Middle East, Canada, USA, Europe and all over the world.
Q1: Where is your factory?
We are located in Anhui Province, 2 hours to Shanghai city by car, warmly welcome to visit us.
Q2: How do you control your product quality?
First, the machine we offer in strict accordance with the ISO quality and CE system requirement.
Second, each procedure is designated by a particular person.
Third, we have a professional QC team.
At last, all of information of each product can be checked in ERP system
Q3: What is warranty of products?
All of products with one year guarantee, any problem within one year, we will send new replaceable parts for free (except wearing parts).
Q4: How to purchase?
Any questions, please don't hesitate to contact us, our salesman will give you professional and comprehensive response timely.
Q5: What about after sales service?
Our after-sales staff will reply within 12 hours, in the warranty period, replace accessories is for free (except wearing parts). After warranty period, we will charge the accessories, lifelong free technical support